DEAR SIR,
I PURCHASED NOKIA 5130.C-2, MOBILE FROM " MOBILE TOWN" SHOP NEAR TOWNHALL, JAMNAGAR IN APRIL.I AM WORKING IN STATE BANK OF INDIA AS A OFFICER IN MOTIKHAVDI NEAR JAMNAGAR.
ON 30.09. WHILE COMING FROM OFFICE, DUE TO RAIN WATER ENTERED INTO MY MOBILE HAND SET INSIDE POUCH.
ON 02.10.2010 I DEPOSITED THE MOBILE AT " SHREE SERVICE, NOKIA CARE" JAMNAGAR (9825147570) AND ON 06.10.10, WHEN I VISITED THERE FOR DELIVERY OF HANDSET, THEY TOLD THAT IT COULD NOT BE REPAIRED THERE AND I REQUESTED THEM TO DO ANY WHERE BUT SHOULD BE DONE FROM NOKIA CARE CENTRE ONLY AND THE CHARGE WILL BE PAID BY ME. BUT THEY ARROGANTLY RETURNED MY HANDSET AND INSTRUCTED TO ME GO TO THE SHOP WHERE I PURCHASED. THIS IS NOT THE PROPER RESPONSE AND SERVICE PROVIDED FROM A REPUTED COMPANY LIKE NOKIA. WHEN I VISITED THE SHOP WHERE I PRCHASED IT IS FOUND THAT MOST OF THE PARTS OF MY MOBILE GOT DAMAGED AND SOME ARE TAKEN AND DUPLICATE ARE REPLACED, THIS MISCHEVE DONE LOCALLY AT JAMNGAR.I GOT DEPRESSED BY THE SERVICE AND BEHAVIOUR MADE TO ME AT YOUR NOKIA CARE CENTRE, JAMNGAR. THIS IS FOR THE 2ND TIME I FACED THE PROBLEM. KINDLY LOOK INTO THE MATTER AND DO SOMETHING FOR ME.
job sheet number-533504867/101002/30 dated 02.10.2010
SPK PRADHAN, SBI, MOTIKHAVDI, 7600036733, [email protected]
[email protected]
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