Sir,
my name is ramchandra prakash, i bought an nokia 5233 at cmr central
in vizag on 15/5/10, after 2 days of purchase, the phone camera went
completely blank on 18th i went to the nokia service centre (bright
infocomm), the centre manager (ashok, 9866622578) said he would replace
the phone in a weeks time by 25/5, but i recevied the on 31may after
several visits and the phone was not replaced.the centre manager told
me that the camera module was replaced, after receving the phonen 31may
, i went back home and i had put the battery in the mobile & started
using the phone, when i was speaking to my friend, i tried to
disconnect the call, but the touchpad wasnt working, i immediately
took the phone to the service centre the staff had formated the handset
even after that the problem was persisting, then again the centre
manager said they will replace the phone in 5 days time, iam so
disappointed by the nokia service in vizag, that i lodged a complaint
at the nokia care line, complaint no.1-11014977388 regarding the
touchpad problem & about the worst service of nokia care . handset
IME NO.352000043394794.if the handset is not replaced this time i want
to file case against nokia care in consumer court .iam totally vexed
& disappointed by the nokia service.please help me in getting my
mobile replaced.
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