I have purchased a Nokia 5800 Express Music which started developing a problem of getting Hanged & Battery getting drain very fast which I have taken in the Nokia care centre for this problem. After inspecting the same the Handset was found faulty from there side and they have replaced the Handset which was again faulty, they have replaced total 3 Hansdset which has the same problem & for all this process they have taken almost 4 Months and the Executives from the Care Centres blame me that I m doing this Purposely.
I have also raised a complaint to Nokia several times but the only reply i m getting from there end is they will solve the problem but when.
Sir I hereby request you to kindly look into the matter as the company or the Care Centre is in no mood to listen to my complaint & neither my problem is getting solved, i m without my handset for more than 3 months & needs kind reply from the company.
Please find the below details for your ready reference -
Job Sheet No. 763504867/110325/2 Dated - 25.03.2011
Nokia Care Centre: Telephone Electronic Corporation.
Address : 391, JSS Road, Chira Bazar, Opp Bank of Baroda, Mumbai - 2.
Contact No : 91-22-22010591 / 91-22-22085962.
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