Hi,
I am very sorry to say that you are irresponsible in customer satisfaction. I have done a online purchase for Nokia 5800 tube Xpress phone through Credit card in 6 EMI, first EMI will be processed on 3rd of AUG but till now i havent received the product. The status shows as it has been delivered on 21 July, but till now I don’t have any update on this, either I don’t have the chance of cancellation, since couple of days when I call the call centre to find out the status, they repeat the same “ as it will get delivered in 2 days an its coming form UAE” bull shit, even if the do a normal courier it will reach India with in 5 to 6 days, its almost 11 days now (Aug 02), and there is no response either from India shopping times or from courier, today when call they say that for cancellation it requires 48hrs, it’s a shame on our part that we do give this type of customer service to our own Indians, that to from India shopping.
Complaint number: 370640
Order Number: 112465138
Regards
P.Pavan Kumar
9885097160
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