My Nokia handset slipped from my hand and hitted by an auto while driving. I took the hand set to Nokia care cutta BK road, 0671-2433836 for checking and assesment of damage. After checking they told that repairing cost will be Rs 450.00. After one hour when i approached them with money for repairing the handset they told me that cost will be Rs950.00 Rs 450.00, which is not at all justifiable to repair a hand set. Since They were not able to provide a cabinet for the same a cabinet for the same was purchased from out side for Rs. 200.00 which has gone waste. Due to this I lost around 2 hours of my valuable time apart from Rs.200.00 for the cabinet purchased. This matter may kindly be looked into and harassing to customer should not be done at any cost. Every body in india can not afford to loss Rs 200.00 due to irresponsibility of the staffs.
With thanks.
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