I had bought a Nokia N97 cellphone on 9th July at a cost of Rs.31500 from TELE SHOPPE, A/102, SAHID NAGAR, BHUBANESWAR. During my first year of warranty the cabinet was replaced twice because of colour fade at CELLULAR CLINIC, B/32, SAHID NAGAR, BHBANESWAR. So, they advised me to extend the warranty for another 1 year at cost of Rs.1414 to get a full coverage i.e. warranty for mechanical defects as well as colour of the cabinet.
Then I had taken an extended warranty of 1 year for my Nokia N97 on 27th May at a cost of Rs.1414 CELLULAR CLINIC, B/32, SAHID NAGAR, BHBANESWAR, Authorised Nakiacare Centre. At the time of contract there was a full coverage i.e. mechacial defects as well as colour of the cabinet. On 18th May I visited that store for a claim of warranty on colour of the cabinet but I was told that cabinet could not be reaplaced because as per the company policy, 1st April onwards extended warranty does not cover warranty on colour of the cabinet. As my contract is valid for 1 year, there must be a full coverage upto 27th May. Now They are saying they can't help, its a compny policy and if you want the replacement ask NOKIA.
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