Sir,
Greetings
I am Ravi Kumar, My mobile no.9291293563, Kakinada, Andhra Pradesh
Sorry to say, This is third time intimation,
I went to Nokia customer care for 3 times, Every time I wait for 2 hours at your customer care. I took permission in our office and I went for repair, But it is no use, Because on that day only it works properly. Again next day onwards it is not working not properly.
I am very much suffering with this mobile, Please help me.
I bought a C1-01 mobile, But it was working very slow. when I press the button to view the contacts it takes 4-6 seconds to display the contacts. It works like that from purchase onwards. I showed in Nokia customer care, even though it was working like that only. there they told that "we have to format the cell and update the software", they repare for 20 minutes. but it was not working properly. Please help me. The mobile didnot fell any where. From purchase onwards it was not working properly.to view the message when we press the button it takes 5 sec, to view the missed calls also it takes 6 sec time, it was very slow
My mobile model no. C1-01,
Type: RM-607
Code : 0595598,
IMEI : 357009/04/272068/0
CE0434 I received a new mobile (exchanged), I am very happy for receiving the mobile.
But I think its my bad luck, this mobile is also working not properly (same complaint) same as 1st mobile. there is no change from 1st mobile phone and this mobile phone. Same complaint is repeating. it is also very slow like 1st mobile. I think that C1-01 model works like that only.
Sorry to say that My problem was not solved. I am not satisfied with this mobile also.
Another thing is dont tell me to go again to your Nokia Customer care. Because in our office (My boss) will dont give the permission to go. Upto now I went to your customer care nearly 6 times, Every time I wait for 2 hours. I took permission 6 times in our office, they will not give the permission again.
If any alternate method is there to solve the problem please inform me. Other wise I will continue with this complaint mobile.
Otherwise Please give me another model in this same cost with options (camera, Fm, speaker, Memory card etc).
I Purchased this mobile for Rs.2450/-.
Or please make arrangement to refund the amount.
Please do needful.
New mobile details what I received from your customer care.
model. C1 -01
Type: RM-607
code : 0596369
IMEI : 358257/04/332599/6
CE 0434
Thanking you
yours sincerely
B.V.Ravi Kumar
Sai Sudha Hospital.
21-1-24, Jawahar Streeet
Salipeta, kakinada.
ph no : 9291293563
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