Nokia C2-03
Set hang, Facia Black (scraches) data not saved

To

Senior Manager,

Nokia care

Dear Sir,

This is to draw your kind attention that I, Prasenjit Panja bought a Nokia C2-03 handset from on 08.09.2011.Unfortunately, after 3 days I faced some problems like the set became hanged, touch problem, and so on. I met the Nokia Service Center (Everest Medicare, 10 Lenin sarani, Dharmatala, Kol-700013.Ph-32904949, Mob-9903554880) on 12.09.2011 to complain. After that I went there four times up to 27.09.2011 facing same problem. The executive told that the handset was delivered to the Nokia main service centre. But after that the problem remains same. Not only they were unable to solve the problem but made two scraches on screen and loose the sliding system and scrached the speaker. That means I used the set for only three days after buying.

Therefore I request you to replace the Handset immediately to keep my trust on your company stady.my Job sheet No. is 290504886/110912/58, IMEI no. is 358639045713164, product code is 059K4Z2.

Thanking you,

Yours faithfully,

Prasenjit Panja

Howrah.

West Bengal-711322