I have a very big question mark on the repair services offered by you. I submiited my handset Nokia 5800 Express Music on 11 dec for poor camera quality. It comes back within 5-6 days without any repair. Submitted again and comes back on 24th Dec and company says no problem found with phone. submiited again and received on 4th Jan. this time company said phone is repaired. however, it was not repaired. so, again submitted and still awaiting a replacement.
Two questions I have:
1) Two times company did not found any problem with phone but 3rd time they did... isn't it a joke???
2) everytime customer has to give a call. i have shelled out 200 bucks and more for calling custome care 08030303838..once call got disconnected while talking to this number and the executive at your end Gurmmeet she wrote that user disconnected the call. WOW...
Please provide me new handset asap. It is been one month I have been without phone else I will have to take legal steps against the company which I don't want to as we have a long association with the company almost since past 9 years.
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