Dear Sir,
I have purchased Nokia N96 on 22.10.08 and my billing amount was Rs. 32, 800/- but since then i am facing problem with the handset moreover i have send the handset for repair several times but noting happen finaly i have deposited the handset to nokia on 24/9/09 for which my job sheet no is 265504886/090924/26 and my IMEI No. is 354863021071058 or which the nokia has agreed that they will replace it will a new one but since then neither the replacement is done nor refund so kindly advice what has to be done from end. Moreover the price of the handset has also been reduce i really don't know what has to be done.
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