» Electronics and household app. » Review / complaint: Nokia - 10 submitted my brand new handset for same issue | News #448405

10 submitted my brand new handset for same issue

This is gurpreet singh sehgal. on march 07 i purchase n97 mini from nokia shop (fone shop lokhandwala). since then i m suffering because of a manfacturing defect in handset qwerty keypad frame fitting lose. today i got it back after 9 th times of repairing the qwerty keypad but the problem still persists this time instead of left side problem of lose fitting is at right side. so i again submitted the handset to nokia care under the old jobsheet no as they told me to do. isnt 10 times of repairing my handset not enough how many times more should i complain about it. this is a mental harrasment. i didnt get a replacement or a standy handset. your guys at nokia care were rude & told me to get out with the defective handset. please take some actions. this is 4 time i have submitted it for 15 days & 6 times i repaired before in which i got the handset back saying the fitting is defective but they dont know how to fix it as they dont have any n97 mini to compare it with. end this torture.

submitted fone planet (nokia care)

shop no1 narayan ashram road no 17

near icici bank


mumbai - 400071

model - n97 mini

problem - qwerty keypad frame lose fitting

job sheet number - 639504867/100510/46

submitted on - 17 may

submiitted for - 10th time

time 18 25

ESN/ IMEI 358315036127314

product code - 0585427

mobile no - 9920013245

warranty ref no - APAINY241466380


EMAIL ID - [email protected]

Company: Nokia

Country: India   State: Maharashtra   City: Mumbai City

Category: Electronics and household app.


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