This is gurpreet singh sehgal. on march 07 i purchase n97 mini from nokia shop (fone shop lokhandwala). since then i m suffering because of a manfacturing defect in handset qwerty keypad frame fitting lose. today i got it back after 9 th times of repairing the qwerty keypad but the problem still persists this time instead of left side problem of lose fitting is at right side. so i again submitted the handset to nokia care under the old jobsheet no as they told me to do. isnt 10 times of repairing my handset not enough how many times more should i complain about it. this is a mental harrasment. i didnt get a replacement or a standy handset. your guys at nokia care were rude & told me to get out with the defective handset. please take some actions. this is 4 time i have submitted it for 15 days & 6 times i repaired before in which i got the handset back saying the fitting is defective but they dont know how to fix it as they dont have any n97 mini to compare it with. end this torture.
submitted fone planet (nokia care)
shop no1 narayan ashram road no 17
near icici bank
chembur
mumbai - 400071
model - n97 mini
problem - qwerty keypad frame lose fitting
job sheet number - 639504867/100510/46
submitted on - 17 may
submiitted for - 10th time
time 18 25
ESN/ IMEI 358315036127314
product code - 0585427
mobile no - 9920013245
warranty ref no - APAINY241466380
CONTACT NO OF NOKIA CARE (FONE PLANET) - 25288755/56
EMAIL ID - [email protected]
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