Nokia C3 mobile
Hanging when playing videos

Respected Sir,

I Purchased Nokia C3 Mobile from Aluva Mobile House, tomorrow itself It shows hanging when playing videos I consult with Official Nokia Service Centre at Ernkulam, but they Can't Help me Now I am using that one in great disterss Please help me

Krishnakumar K N

Kuttakattukocheri House

Muppathadam P O

Aluva 683110

Ernakulam Kerala

Phone 9020836840