From:
Azam Patel
Warje Malwadi
Pune
To:
Manager
Customer Care Service Department
Nokia.
20th November.
Ref: Poor Service
Dear Sir,
This is to bring to your notice the poor custome services provided by your company on 20th November. I am sorry to inform you that I was highly disappointed by the Service provided by your company this time.
I have never had the occasion to complain about your services in the past and in view of such a good track record, this month’s service has been a big letdown.
I hope you look into the matter and ensure it is not repeated.
Thanking You,
Sincerely,
Azam Patel
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