I bought Nokia C5 in May. Only a month later my C5 nokia started giving me errors in softwares. The time would change to 5:30. This error would come so frequently that it started effecting my work and schedule. IF I would plan to get up 7:00 in the morning the phone would ring the alarm at 4:00 am in the night and it would display 7:00 am. Which means sometime in the night the error of time turning must have occured and hence one and a half hour it shows 7:00 am.
I got really bugged with this error and decided to submit in Nokia. Thay said it is a software issue and shall be fixed with a software upgrade. I submitted the phone thrice at diferent occasions to upgrade the phone's software but to my dismay each time i was disappointed.
I submitted my phone in nokia on the 3rd January and they finnaly said that they will get it swapped with a new nokia C5. Yesterday I again went to Nokia priority Dealer CP. called Realms, from where I bought the my Nokia C5, I asked if they have progressed with anything in to getting me a new phone they again said that the phone is fine they cant swap it. I am so disgusted with Nokia. This is the best mobile phone company in india and this is how they treat their customer.
I hope I get a fair chance in this trial to put my point across and get a new phone swapped with the deffected one.
Please consumer court help me.
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