Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Nokia - Nokia care pathetic services | News #449179

Nokia
Nokia care pathetic services

Dear sir,

I m user of nokia N73 unfortunatly in an accident my handset gone dead and screen is also broken. I have given my handset to PLATINUM TECHNOCRATS that is ur authorise nokia care center 45/1, 1st floor, Main Corner Market, Malviya Nagar, New Delhi-11017 on 16/12/10. IMEI no.353548027577163 they gave me the (TAT) of 2 working days for status of hand set and today is 27-1-11 but till today there was no any responce from nokia care even i called up approx 15 to 20 times after every second day but they have no any status about my hand set and always they said that give me some time i have to chek and after that i will get back to you but that some time never comes to end. recentaly i have visited on that center on 23 of jan and i meet with Survender Chauhan his mob.8010572636 and he has also no any status about my handset he told me that on 24 of jan any how he will call back to me with full information about my handset but result was the same there was no any call from there for this unproffetional behaviour now i m thinkig for take legal action against nokia care and PLATINUM TECHNOCRATS and i want my handset in working condition and Rs.20000 for my loss due to lack of resposiblities because i m working with Aitel as a (TSE) and mobile is very must on that field so i missed lots of customer calls due to nokia care.


Company: Nokia

Country: India   State: Delhi   City: South Delhi

Category: Electronics and household app.

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