Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Nokia - Harass by nokia care | News #449245

Nokia
Harass by nokia care

Dear Sir,

I m IRFAN AHMED. I had purchased a mobile at 26-feb Model No.:-

Nokia C2-01. When do i connect the mobile to my PC for using Internet

Browsing that is not connected to my PC and Show the problem during

Hardware found. Problem shows (The problem occured during Hardware

Installation. Your new hardware might not be installed properly and

modem not found) i have installed latest version pcsuite in my PC.

Afterthat i had gone nokia care center for solve the problem. Customer

care executive in nokia care checked my mobile and returned me and

said to me that your problem solved afterthat i checked again to my pc

but problem did not solve and I also checked other PC and also checked dealer

PC and I have also changed data cable but shows the same problem (The

problem occured during Hardware Installation. Your new hardware might

not be installed properly and modem not found). I had gone again

there and said to him that my problem did not solve than he told me that i had

checked your mobile yesterday and solved your problem you can go now.

Afterthat I said to him if you cannot solve my problem than change my

mobile then he use slang lauguage and said (ja jisse compalint karni h

karle mein tera mobile thik nahi karunga) this is not fare. I had gone

nokia care 5 times in 3 days and I formated windows 10 times in 3 days. So,

Please solve my problem otherwise change my mobile.

Thanks & Regards

Irfan Ahmed

contact no.:8800835305


Company: Nokia

Country: India   State: Delhi   City: North East Delhi

Category: Electronics and household app.

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