Dear sir,
My Phone serial No. is 359039043714117.
Model C5
I am facing the problem on my phone since i bought the same on 12th October the seller asked me to contact the local Nokia Care center, i.e. in Mehsana (Classic Empire near shilpa garage, Mehsana). The people at nokia care center gave me an extra ridiculous service i have ever got.
Problem: When i shoot any video on my phone the mixed random colors appear on the screen and soon phone get switched off automatically.
I have visited to nokia care center Mehsana 8 to 10 times and they format my phone and update the software as well, more they kept my phone for 3 days at their office to repair the same.
still i am facing the same problem. Every time they kept my mobile, I don’t know what they have done? this is the fair and straight question i should ask you.
They asked me to change the memory card which i replaced at my own cost, but still the problem has not solved.
When i asked they told me that we have to send your phone to delhi at nokia service center, i agree and i wait for 12 days without getting any service instrument.
i am really fed up, as you may notice i have visited care center 8 to 10 times since last 45 days.
To resolve this matter I should ask you to arrange to replace my instrument straight away without any delays.
i hope i will get positive reply from your end.
I strongly recommend you to provide proper training to our local nokia care center's staff/ manager that how to serve customer.
Thanking you,
Yours Sincerely,
P.N.Panchal
0 comments