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Handset C5-03 complaint


I ABHINAV KUMAR SINGH from Nagpur, would like to share my horrible experience with hand set C5-03, IMEI NO.359331041087004.

I bought NOKIA C5-03 on10-NOV from NOKIA PRIORITY DEALER, TRISTAR RETAIL CONMOEPTS pvt ltd., b.no1&2 mahajan towers mahajan market, sitabuldi nagpur-12.

after a few days i started troubling out with mobile phone.

when a little pressure is applied on the phone it shows a message "UNSAFE TO REMOVE MEMORY CARD"... And after a few days the touch panel stop working... then i took my cell to NOKIA CARE, MILAPS ELECTRONICS, 2ND FLOOR SANSKRUTI SANKUL, ZANSI RANI CHOWK, SITA BULDI NAGPUR (NCC 856_504867) on 8 DEC.

the phone was returned same day and the touch panel start working... but the problem of the message while applying a little pressure doesn't solved then i again reported to NOKIA CARE, and there i also availed extended warranty period as told by NCC Eng.

but the problem was not solved there.

then again on 27/12 i gave my phone to NOKIA CARE AGAIN and there they told that the handset will be sent to company as it can"t be repaired at NOKIA CARE.NCC Eng told me that the handset will be returned in 8-10 working days... but it didn't returned as they said. my phone returned on 16/01.but again the problem was not solved. so there it self i asked NCC Eng to look into the matter.. again they said the phone will be sent company and told me that it will return in 8-10 working days. but as earlier it has not returned yet.

so my sincere request to you to please see into this matter and help me as soon as possible... according to your extended warranty scheme.. i think i must have got a new handset. Warranty REF NUMBER: GLBINY787450296.

Sir i request you to please see this matter and solve my problem as early as possible.

i request you to please replace my handset so that i can lead my life smoothly.

i never expected this response from a brand like NOKIA..



JOB SHEET NUMBER: 856504867/111208/13

PHONE NUMBER: 918793134171

[email protected]

Company: Nokia

Country: India   State: Maharashtra   City: Nagpur

Category: Electronics and household app.


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