Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Nokia - Poor customer service | News #450200

Nokia
Poor customer service

Dear Sir/ Madam

I ahve bought a Nokia phone in Jul and since then this phone is not working properly. I have submitted the phone for repair at south delhi branch on 24th March and they gave me the phone back stating that phone touch screen has a problem and same has been fixed. they charged me 2000 rs for the same.

After 1 week I visited the center ans stated it is giving the same problem which was coming earlier, they removed the software form my phone and gave it back to me stating its working fine

After 1 week again I visited the center and they said remove the memory card and then stated its working fine

Now the phone was working fine till end of April. Now the same problem again started up in May and when I visited the center they denied any help stating you came after one month. But I visited their center in April for the same problem. The same can be checked using their CCTV footage

ITs been one year I have bought the phone and i have already spend so much amout. Kindly register a case against Nokia service center for the same

Achiever Consultancy

9899456715


Company: Nokia

Country: India   State: Delhi   City: South Delhi

Category: Electronics and household app.

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