Dear Sir, I have purchased Nokia C1 - 02 mobile 2 month back, after 2 days i have abserved there is sound around corner of Display glass fittings. I have consulted first to dealer (UNIVERCELL - BASVANAGUDI, Bangalore) they told this problem not repairable since Nokia care people not ready to take this problem. Then i have called nokia Care they advised me to go Nokia care and Explain the problem, they will handle this problem. So as per thair advaise i went Nokia Care, Gandhi Bazar, infront of Roti Ghar hotel, Bangalre. Here they took my mobile first and after some time they told to replace panel you need to pay, but my mobile still in varenty perion so i argued with them to replace the panel at free of cost.
But they are telling varenty covers only internal part and software not for plastic items But my concern is that the problem exists on new part.and Hence i request Nokia people need to take care thai customer and replace the defect panel without cost
Rajesh Nayak
Ph : 919884084071
0 comments