Dear Sir,
Sub: Performance of Model1203 mobile set
I purchased one mobile set of model 1203 on 23/3 from a local agent. As it was giving trouble I went to the shop keeper. He rectified the trouble twice. Third time he advised me to go to NOKIA CARE CENTRE which is about 11 K.M from my residence.
I went to NOKIA CARE at BHEERINGI.They rectified the problem. Again after 2 days the same problem was faced. Then I took the set to NOKIA CARE. They kept the set and asked me to collect it on 30/4.On that day they have changed the set.
The new set is giving me same trouble. Again I went to Nokia Care and asked them if it is not repairable it may be replaced by a better model; I shall pay the difference. After 3-4 days they returned same set after repairing. Again the set is giving me same trouble. Being a man of 72 yrs old it is not possible for me to go to your centre every now and then.
You are therefore requested to kindly look into the matter and suggest me how I can get relieved of this problem easily.
You will also admit that when the set is under warranty period the set can easily be changed by the dealer of NOKIA CARE CENTRE.
Awaiting an early action from your end.
Yours truly,
Samir Sinha
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