Dear sir,
i bought a x2-01 hand set for use as a modem for net connection in my pc. but unfortuenetly when i try it, it failed. for some unknown reason it cant connect with the pc suit. very next day i went to the nokia care. and ask them for the problem. they give me job sheet (594504886/110524/26). and told me they make the solution with in 24 hours. but next day they told me i can get back my phone after 25 days.
i want to ask a humble question if any customer bought a handset from your any outlet and say i will pay you one hour later. would you entertain it?
it is next to impossible for me to understand how your company (with so much high reputation) make
us fool like tat way.it is your job to make sure the product is well checked before make it available in outlet.
dear sir, i made the full price so i wish to get back the full toll.i demand you should replaced my hand set with newer one. i think it will help you to keep your image clean.
thanking you.
one of your end user,
26.05.11 tarun manna
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