Nokia / Nokia Priority Dealer
Mobile handest key

I purchased New Nokia C2-01 Mobile Handset yesterday i.e (02-07) from

Foneman (Nokia Priority Dealer)

17&18, Madhu Milan,

Opp Indraprastha,

S.V.Road. Borivali (West)

Mumbai: 92

Phone: 28980898

Mobile: 9870538515.

Complaint is Right selection key on mobile hanset is very hard to operate/stucks or doesn't operates smoothly like other keys.

So took this handset to dealer to get it replaced, dealer said they will have to send it to back Nokia for checking that would take

my question is why can't dealer straight away replace and give me fresh mobile instead of all this repairs and sending back mobile to Nokia for investigation and repairs. Since i have not used handset not even for a day.

Vinod More

9892086544