Dear Sir,
I purchased Nokia-X 6 on 20 june from Three Vee Marketing Deradun vide IME no 352006045474948. After i reached home and use the phone, I found voice was not very clear. Next day I telephoned the dealer and informed him thinking that it may be because of ear phone and he told me to bring to shop. Later i observed another problem and it was getting hangged very frequently. Since sunday being holiday for me I went there on 27th June where i was told that this is because of speaker and as it is more than 24 hrs. it has to be taken to Nokia care for repair of speaker and hangging problem. I was knowing this policy of Nokia and had i know this i could have taken the set within 24 hrs itself. Next day I went to Nokia care where I was told that it is recently launched they dont have speaker and i had to leave the set for at least 15 days. This is really unfortunate that such a costly set was found defective and Nokia is taking it very lightly. How Nokia expect its customer who bought such an expensive set to leave for 15 days soon after its purchase.
Now I request that either my set be replaced or if it is to be repaired it may be done with in a day with out making me wait. Since I am not getting very clear voice I used the set only for 3-4 days and i m not able to use the set till the needfull is done
Dr Anil Kuma
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