RESPECTED MADAM/ SIR
I had bought a onida microwave oven from kundan electronics, yelahanka, Bangalore.(recept no-4789) on 28th sep. But it stopped working on 26th july. So i complained it to customer service and the complain no is 10071306384866. A technician Mr Raju (mob no-9742098520) came and told us that a part named "magnetron" has to be replaced. So he told that he will come the next day.but he he did'nt turned up for almost ten days so subsi quetly we gave two more complaints, and the complain no is 1008130638144 and 10081306382205. But no one turned up. after repeated request. mr. raju came after more than one month. he changed the magnetron but the oven didn't work and he promised to come next day. But he didn't came for three days, so I lodged another complaint 10091306380185. he came next day and he told some more spare part is required and again he told that he will come next day but he again repeated the same story. after five days one more technician Mr. Nanjunda (mob.no. 9742105169) came and told that a few spare parts is required so he told that he will bring it next day .but today again he told that it will take one week to bring.
Its now being one and half months but still my oven is unrepaired. i am really frusted by the irresponsible behaviour of the company. it seems like i have some crime by purchasing the oven of onida company.
pleasse help me...
yours sincerely
Birendra kumar
(mob no - 9019860788)
date:10th september
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