I am in Annanagar i have purchase ONIDA TV (slim ultra) in vasanth & co four months before, after that my tv is not working . i have registered my complient in onida customer care on 08.10.11, i have not received any proper answer from annanagar branch, i have spoken many times to all (more than 20 times) they told me you have to pay Rs, 2500 and i also accepted to that, after that one new board has been changed but channel board not changed due to unavailability from Onida on 02.11.11, then they told we will change channel board after few days . i have paid 1000 for this board on the same date
After that tv is not working properly, daily i am calling to annanagar branch, they are telling we will come and see, but they are not coming
I have spoken to the below persons for last 1 1/2 month
Chandrasekar (Executive) - 7299934678
Chandrasekar - 7299934666
Ramachandran rao - 9941009835
Munuswamy - 9941009898
I want to tell you onething to Onida people, I am really uncomfortable with your service, I never seen such kind of service in my life, you are cheating your customers, this is rediculous service, you people are wasting my time and my money to speak with your staff, I am mentally upset (Video con and philips and all other companies they are doing very good sevice but ONIDA IS ...???) dont give STUPID advertisement like we are good and stupid thinks
I want to replace my TV, i need new TV, I am requesting you to help and resolve this issue,
If i am not getting any response on this I am going to file the case in consumer court, this is for your information
My complient details
11101536380287
complient registered on - 08.10.11
new board changed on - 02.11.11
Regards
Valarmathi
9094071476
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