Planet M
Regarding Invoice Date and Warranty Period

I have purchased Nokia 5800 Xpress Music mobile handset from Pune Branch of Planet M.

Dated: MARCH

With 1 years warranty.

I have purchased the phone on MARCH.

I went to Nokia Care to resolve my display problem in my handset on 3rd April.

Nokia care told that your One year warranty has been expired on feb.

Means 1 months before the invoice date and they cannot provide the service.

I called at Planet M, Pune to resolve the matter at that time.

Planet M person Mr. pravin told that he will resolve the matter within a week.

After a week Mr pravin told that they have talked to Nokia and problem will be solved. Untill now no action has been taken from their side and neither they are giving any information for the job sheet if they have given it to Nokia or not.

I have visited 4 times to Planet M but they are not responding properly. They are just saying that they have send the mobile for repairing. They are just bluffing the customers.

From now onwards Me and all persons related to me will not buy any product from Planet M.

This is realy shame for Planet M. We supposed to get good service from your side thats why we were buying products from Planet M, not from Nokia Priority, but thats the mistake i have done.

Rajendra Raj Pant

M: 919860572741