Information i want to submit - i have asked to stop the 3g service for my mobile (no.9841269097) on 24th april (stop sms to 121) and i have recived an acknowledgement and a message stating that the 3g service for my mobile no.is deactivated from 24th april from aircel. but the bill generated from 26th april to 25th may includes an amount of around 850 rs for 3g service alone. to note, i have not used internet facility also in my mobile for the bill date.
complaint is -1) to deduce the 850 rs amount for 3g service which was deactivated for my cellphone.
2) not to discontinue the outgoing service in my mobile phone until this issue is solved.
i have already filed the same complaint to sathish- customer care in kilpauk branch on 24th april
to hemanth- customer care in kilpauk branch may 1st week.
and many times to the customer care by calling thro 9841012345.
and i have voice recorded all the calls for referrence.
kindly do the favour for ur valuable customer (8.5 years) and prevent him from discontinuing aircel service.
thanking u.
dr.ashok kuma
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