I'm airtel’s consumer (post paid mobile no. 9829140814) since 01.12. but on 25.07.2012 I made a request for internet (GPRS) on my mobile no. 9829140814.After that, that facility provided on same day. Daily bill summry on my mobile screen was in thousands of rupees, when I complained on 121, they replied me that it will reduced in bill time.
Unfortunately that srvice has been barred by airtel co.on dated 07.08.2012 without any information.
I have got a SMS on my mobile that is :-
AD-airtelMO
07/08
01:43PM
“Your GPRS data usage as on 07 aug. is 3374.This exceeds your free data usage quota. Kindly pay Rs. 3374 to continue enjoying 3G service. To upgrade pack, SMS 3G to 121.”
when I received my mobile bill the amount of my bill is 7, 689.96. it's too much & so access and seems clearly by mistaken. Regarding this bill amount I tried to make a complaint to airtel company bt they didn't regiser my complaint on dated 22.08.12
It is factual and admitted position that when my net service barred on 07.08.12 and regarding this msg, how my bill amount jumped 7, 689.96. Meaning thereby net service has not been used by me. Then how much data has been downloaded by me bill no. 836289075 is not clear about this.
The net service begun on my mobile on 25.07.12 and barred on 07.08.12 means activation period is only 13 days, and net pack was Rs. 98/- per month. How airtel may charge Rs.72.71 for 13 days. It’ll be Rs. 42.46.
While the pack of net service is gprs 1gb free@10p/10kb rental 98/-. Meaning there by that from the beginning the company is cheating to me. Kindly look into the metter and issue actual bill and take an action against those employees/officers Because so much internet service didn't use by me. Asad Khan
That is the legal notices have been sent by my Advocate on 28.08.2012 through registerd post to,
(01.CGM-Bharti hexacom ltd.jaipur &)
(02.CGM bhartAirtel ltd. Delhi) but they didn’t reply the same notice.
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