TTK Prestige
Poor response

Sir,

1. I bought a prestige induction cook top 3.0v2 at trivandrum on 11.10.11

2. Due to a power problem (NO POWER ON) on 10.08.12 I handed over the cook top to authorised service center at Coimbatore with job sheet no 4572

3. Initially they told that the item will be delivered within one week but unfortunately DID'NT. They requested two more week and further one month but without any positive response. I trusted them visited five times at the service center for this issue. The service center is at coimbatore and i am working at Air Force Station sulur, means I have to travel almost 50 KM up & down after taking one day valuable leave every time. It was quite harrassing for me.

4. Now presently the service center is changed to new place with new staff who are unable to give a positive reply and also commented that my cook top has not been handed over by the old staff. They told me to contact to trichy office as they are helpless.

5. I launched a complain at the trichy office but the story is as same.

6. It has been THREE MONTHS your staff is unable even to identify the where about of an item handed over to them.

ANIL KUMAR K (09489360722)