My mbl no is 9601367944. i have registered my mobile no. for DND. Coustomer Care Excecutive (CCE) told that my complaint is registered and in 45 days all unnecessary calls and sms will stop. After some days i again took update and CCE told that it is in process and it will stop. Again after 2 months again i have taken review they told i have to wait for few more days.
after three months again i took review and i wanted my DND registration no. and that time to my surprise CCE Mr. Suresh Rajora told that my complaint is not registered. This is a very irresponsible attitute shown by CCEs of Airtel. There is lot of miscommunication, co-ordination between them. They do not run systems properly which leeds to customer dis-satisfaction. This diaapponting msg. is going to spread among customers some days which will finally result in reducing no. of customers of airtel. After all customer is the one who makes the company or brand. disappointment... disappointment... disappointment
i had interaction with 4 people out of which iam specifying 2 names
1. Mr. Suresh Rajora
2.Mr. himanshu
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