I purchased a water purifier - Aqua Guard from M/s Eureka Forbes through their sales agent at Dr. A.S.Rao Nagar, Hyderabad outlet (Phone no. 040-27134036) during the 1st week of June.
Since 30/09, the system is not functioning in order and there water outlet has to be adjusted for proper outflow of water. When contacted the sales agent Mr. Gangadhar (mobile no. 9866877203), he promised to send a person by evening or latest by 1/10. Meanwhile, he also suggested me to log a complaint at their office who will forward the same to their Secunderabad office. My Complaint no. booked at Dr. A.S.Rao Nagar outlet is 2038 and the complaint no. at the Secunderabad office is 41348.
It is said that a service person will attend to the complaint with 48 hours. Today is the 6th day. It is very sad that even after repeated reminders, there is nobody to attend to my problem.
Very poor service!
Thanking you.
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