Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Airtel - Unauthorised subscription, loopholes in programming | News #64337

Airtel
Unauthorised subscription, loopholes in programming

Though it's IN VAIN to COMPLAINT here, still I'm writing...

As usual, a call came from airtel customer care services about jokes, shayari packs

telling to press button 1 or 5 or something like that... but I pressed the RED BUTTON (end call button)..

..a few seconds after pressing the red button (i.e., ending the call), an embarrasing message was received - "Dear customer thank you for subscribing to Love Shayari SMS PACK.You have been charged Rs.1 for 1 days. To deactivate SMS STOP to 121.Thank You...

Why it's so inspite having experts at customer care office...

it seems that Airtel is just to plunder the poor people..

why it's GOT SUBSCRIBED INSPITE of pressing THE RED BUTTON...

...ther might be some loopholes in progamming gy Airtel...

I've realised so many times ..and now it became important to inform you...

Please rectify them... otherwise it wiil be a shame on such a big company like AIRTEL!!!

.and NO NEED to send any SUGGETIONS about any PACKS of AIRTEL in future in my number... totally got annoyed by such rubbish messages!! 1


Company: Airtel

Country: India

Category: Electronics and household app.

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