Sir,
i have purchased an AKAI CTV (model 2929G) on 20.10.2006 from authorised dealer Videozone, Balasore, Orissa.the CTV has extended 07 years complete warranty in addition to its normal warrranty.
before few days i registered a complaint (complain no.-BBS2209100027), as in my tv picture was cutting vertically in the two sides and also some humming sound was coming while tv is on.
in response to my complaint, the service centre, balasore was telling that the model 2929G of Akai TV is not under 07 years complete warranty.it is rediculous that dealer has given warranty card for the same but service centre is not accepting the warranty. the service centre, balasore has solved the problem by replacing a part (EHT) and taken repair cost Rs.650/- on 13/10.in this situation, let me know what should i do?
SIDDHARTHA DEBNATH
(MOB. NO.-09437533564)
ADDRESS:-
QTR NO.-P-500/4, ITR CHANDIPUR COLONY,
MINISTRY OF DEFENCE QTR,
PRAKASH NAGAR,
P.O.-CHANDIPUR
DIST.-BALASORE,
ORISSA-756025
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