DEAR SIR,
I CONTACTED AOC FOR NON-WORKING OF TV ON 11/09 COMPLAINT NO. 1109133051 AND THEY ASSURED ME THAT TV WILL BE REPAIRED WITHIN 5 DAYS NOW EVEN AFTER 10 DAYS THEY HAD NOT REPAIRED THE TV ALSO CUSTOMER CARE OF AOC IS TELLING THAT PART IS NOT AVAILABLE, I AM LEAST CONCERENED WHETHER PART IS AVIALABLE OR NOT WHETHER IT WILL BE AVAILABLE IN FUTURE OR NOT, MY TV IS IN WARRANTY, THEY SHOULD HAVE CHANGED THE TV IF PART IS NOT AVAILABLE AND WHICH SHOULD BE DEALT PROMPTLY, IT IS REQUESTED THAT MY CASE BE PURSUED WITHIN 24 HOURS OR I WILL BE FORCED TO APPROACH CONSUMER FORUM FOR SETTLING THE ISSUE AS YOUR COMPANY IS MANUFACTURER OF THE GOODS AND IS ALSO REPUTED COMAPNY, AND SHOULD CONSUMER FRIENDLY
VIKAS SINGH
9810303656
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