It was a unpleasant experience at Big Bazaar MYSORE ROAD BANGALORE I brought a watermelon unfortunately it was rotten and i checked after i got back home and after taking the pain to travel back to the store and get it exchanged i got a condo-sending message by VENUGOPAL- he said he is the manager of the store
the exchange of message happened this was
me> can you please exchange it
venu> I am sorry the way i look at the water melon it looks rotten but is edible i can show you by eating it
"It is a NATIONAL FRUIT and we cannot guarantee it is good or bad if it is looking good from outside there out duty ends"
He had a piece of fruit and said i love melons and can have this entire melon it is good
me> at above i said alright lets strike a deal i will ask the customers at store it is good or bad and if they say the fruit is bad would exchange it
Venu> "YES DEFINITELY i will exchange is any customer says it is bad"
me> at above i asked 3 customers at the store who immediately said the fruit is overripe and rotten
then the manager forcebly asked the customer at the store to taste it little at which the customer tasted and said it is bad fruit
THE MANAGER STRAIGHT AWAY TURNED FROM HIS STATEMENT
he said the fruit is bad yet it can be tasted
bugger he wasted my time for this silly fruit
and i learned my lesson hard way it was useless arguing
Still in dilemma the manager wasn't guilty for selling a bad product of BIG BAZAAR
on above not ready to give an exchange as if he own's big bazaar
he said it will be loss if he takes back the product may be justifying how big bazaar makes profit by selling bad products
I recommend this person should be removed from current position and should not be employed in any retail industry and he fails to have moral selling etiquette
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