I had placed an order with Dominos online for pizzas through their website. I had not expected that I will be in for a complete shock. I had money deducted from my account successfully however the website for Dominos claimed that it was an unsuccessful attempt and my order is not placed. I went back to check the same and money has been deducted from my account. I had to call my local Dominos (Magarpatta, Hadapsar Road, Pune) where usually I receive my order delivered from.
I had to go through an ordeal of talking to various representatives from Dominos as none of them were interested in customer service as they have no comprehension of industry they work in. I spoke with their Manager as well as supervisors named Ajinkya and Pritesh respectively. Both have no respect for their customers and are rude giving no respect to what customer has to say.
THIS WAS MY WORST EXPERIENCE WITH DOMINOSE EVER HAD THAT COMPELLED ME NOT TO TO MAKE MYSELF GO THROUGH THIS IN FUTURE. I had even received a call back from Dominos by someone named Gaurav asking not to report them as it will be of no use and will do me no good. I would request authorities to help me get my money back and look into this matter as we should not be treated this way ever. I am also attaching my back snapshot stating that money was deducted from my account.
The amount was Rs 340.25/- for mixed doubles and butter scotch mousse
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