I am a senior citizen and had purchased a double bed in July from Satyam Furniture at Dadar East opposite Chitra cinema.
In a matter of 6 months the double bed has started chipping and nails have started coming out from all sides. This double bed is under a 10 year guarantee from the shop owner as writen on his bill.
After the bed started becoming bad I informed the shop owner BUT he refused to listen and instead made a BIG noise about how unimportant my request is & then assured me that someone will come to check the bed - after 2 weeks also he did not come & I persistently requested him to check the bad quality of work he has done - last week I went to his shop to personally complain as he had still not come & he again asured me that his man will come and repair the bed & do the needful in the next 2 days. Again no one came. Again I was calling & asking him & the same story repeated with no action from his side. Two days back he called me at night to tell me he will send his tempo with workers at 8 pm - being a sr. citizen I had informed him earlier that I will not allow any workers to work after 5pm in my house. Inspite of that he insisted on sending someone at 8pm to which I said NO & requested him to send someone next day.
No one has come or called after this and I am helpless & am requesting your help to sort this issue.
I am now not wanting to deal with this furniture man and hereby want him to take back his bed & return my money so i can but another decent bed for myself.
Kindly help & assist on priority & help teahc these furniture crooks a lesson so they do not fool anyone else in the future.
Looking forward to your assistance.
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