We have been purchasing goods from HomeTown (Ishanya Pune).
1. Walldrope.
2. Modular Kitchen
3. Miscellaneous Items over 25K.
The worst service, we have received is on delivering the items on said date it has never happened, even after paying the full amount.
We made the final payment for Kitchen on 27th March, its almost been 2 and half weeks, we are in trouble, our food is being cooked in the balcony in all heat. As after they delivered the goods, for assembling it they sent a local carpenter who are just naive in modular concepts. They just know how to drill and tighten screws. The main problems were, misalignment, wrong fixtures, gaps, loose and improper fittings. We had to complaint every day for 5 times atleast, so that we have atleast one person to come and have a look at problems.
They promised anytime we face problem, a project manager would come to assist. It never happened, unless today we told them that we would file a case in Consumer Court. This post is mainly about people like who get in their glossy trap and find themselves in trouble later.
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