We booked a bedroom set with Interior Inspiration, located in Viman nagar, Pune and have been cheated with all sweet talking.
Firstly, they claimed that will call us for a visit to verify the quality of wood etc that is being used, but no such communication was made to do so.
Then the delivery commitment was not kept and the furniture was not ready despite couple of reminders from our own side. Finally the furniture arrives and this time we are given another bill for delivery charges which they explicitly mentioned will not be charged and even in the bill, the delivery charges were mentioned as Zero.
To top it all, we were thankful that we atleast got the furniture in one piece but with finishing not done and with some scratches and bumps in a few places. Their carpenter sat in our house to finish the work and hurriedly completed something he claimed was polishing which even a school going child could have done a better job with. What was promised - Melamine polishing and what was provided - a shoddy work of finishing to make the delivery package look usable. Another shot to you is the delivery of 3 paintings that were promised as an inclusion to the package is also not delivered.
Finally you expect all is over, thank God for small mercies and tell yourself that you dont have to go back to such unprofessionals ever, but NO. Surprise, surprise!!! In less than a month of usage, the lock provided in the safe section is spoilt and in another 3 months time, the hinges give away life and the doors are available in your hand to hold the wood.
And on complaining what we hear, since we did not give them any delivery charges, all these sloppy work's guarantee does not hold.
Moral - If you want nice sweet talk and no quality definitely visit this place. Ms Karishma is sure to entertain you well.
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