Inconsumercomplaints.com » Miscellaneous » Review / complaint: Inspirations - 15-Month Gym membership and the abrupt shutdown of the Gym facility before completion of the 15-month period | News #339334

Inspirations
15-Month Gym membership and the abrupt shutdown of the Gym facility before completion of the 15-month period

On 22-NOV, I have purchased a 15-month package of Gym facility at a cost of Rupees Ten thousand One Hundred and Thirteen (Rs.10, 113/-) from the JP Nagar (Bangalore) branch of Inspirations (http://www.inspirations.in). On 30-APR, Inspirations had shutdown their gym facility in J.P. Nagar by putting a notice on the gym saying that ‘Today is the last working day of the gym’. Inspirations has been placing advertisements in the Bangalore Times (Supplementary to Times Of India daily, the leading newspaper in Bangalore) on a regular basis. From the advertisements, Inspirations have taken out the name of J.P.Nagar branch in the list of Gyms from the month of April. Since my doctor has advised me to do regular cardiac and weight training to bring down my high cholesterol level, I had no other option but to take membership in another Gym before waiting for a refund from Inspirations office. I have contacted the Inspirations management several times through the phone numbers given on the advertisements that appears very frequently on the Times of India daily regarding the refund of the extra amount that was collected. No satisfactory answer was given to me from the management. I have contacted Ms. Vidya, Ms. Savita, Ms. Deepa and Mr. Samir in Inspirations office over the phone. I have brought this to the attention of Inspirations management through the website http://www.inspirations.in/feedback.html feedback form on 10-MAY. No response was given to me from the Inspirations management. On 12-MAY, I had sent a registered letter (RLAD A 1076, JP Nagar Post Office) to Inspirations detailing the issue and asking for a resolution. Inspirations didn’t bother to respond. On 20-MAY, I have send a second written request with copies of all the proofs including copy of the Original Cash Memo, copy of the Credit card payment receipt, copy of the advertisements in Bangalore times on 14-FEB and 07-MAY as a legal proof of the shut down of the Gym facility in JP Nagar and copy of the letter registration at JP Nagar Post Office through DTDC courier (http://www.dtdc.in/ Tracking numbers B52683550 and B52683551. ) to Inspirations branch in J.P.Nagar and to Inspirations head office. No response to that too. I have faxed my request to the Inspirations Fax number too. Now I am exhausted with all the options to get a refund from Inspirations.


Company: Inspirations

Country: India

Category: Miscellaneous

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