I, Litul Baruah want to lodge a complaint against Dr. H.L. Nag, Orthopaedics Department, AIIMS, New Delhi.
I had visited him on his OPD day, i.e., 26th October 2010, regarding an ACL reconstruction procedure. I arrived at AIIMS at 9. I waited to see the doctor from 9 a.m. to 1 p.m. This long wait was due to the fact that certain “privileged patients” could easily skip the line of waiting patients and get preferential treatment from the doctor as they came to him through contacts.
When I finally managed to meet the doctor, in the process of consultation, I asked him about a procedure he had recommended. However, he replied very rudely to my query and I, in turn, pointed out the preferential treatment he meets out. On hearing this, he became very livid, he told the rest of the patients to leave, called up the security personnel, locked me up in his consultation room, had me physically abused by the security guard on duty and threatened to get me arrested.
At that time, I was too stunned and scared to react. However, this incident just shows the level of callousness and corruption prevailing in our public health system.