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Process not completed

This is regarding on line consultation with doctor Rohit Batra, a Dermetologist, available on health care site, an amount of 599 inr was paid on line through sbi on line net banking, but the process was not completed.at the end screen was showing

to consult please pay again.

but money has gone from my bank account.

details are

CCA 11 GBNV 9031G 58083938 TO 30993945637 on july 13th.

please solve this issue, and refund my money.

regds

09915812134