Dear Sir,
Please refer to the Policy Number-05302371 with application number-LL06077105 dated 10/05 for Life Time Super for my brother Jaspal Singh Bhamra and father Taljinder Singh Bhamra. They have been cheated and fooled to take this policy. Your agent Mr Barun took advantage of their non-understanding of English and mis-sold this policy. Infact there are 12 such policies sold to my entire family. I was not in town and have just come back and realised that we have lost 12lacs of our hard earned money. he informed my family that its a one time premium and will never have to pay for it again so mis-sold 12policies in my family. I understand it is 3yrs now but he did not provide us with any documentation so we could not trace it at all. Completely acknowledgeing our mistake for being a little careless and trusting such agents we have tried everything possible to resolve this for last 3yrs. ICICI bank pays no heads to us and there is absolutely no support from any phone lines. My last resort was to write to you. We request you to please action it and help us. Infact this is very disheartening that people of your country are fooling their fellow citizens and mis-selling without realising that their own ecomony will be effected. My parents are old and cannot run about for this. Please help us we want to realise our money. Looking forward to hear from you.
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