At the time of admiiting to the hospital, i enquired about the mediclaim Policy by Oriental Insurance that I have.
I requested for a cashless settlement between th ehospital nd the insurance company. To this I was given a form by the hospital, whioch i got filled from my consulting docter
As the treatment was in progress, time and again I was told that the Hospital is fulfilling every formality and that there should not be any problem. They use to fax papers to the insurer in front of me, even talk to themI was convinced that they are working on my case.
However, when the treatment was over, I was bluntly told, that MAx Hospitals dont have a tie up with oriental Insurance. That means i will have to make payments then and there to get a discharge from the hospital.
I want a clarification on some points;
1. If the Hospital knew that they dont have a tie up witha certain company, then why did they make me fill up the form, had i known before, i would have used a different Hospital.
2. Why did they fake that they were in regular touch with the Insurerer, they told me that there is no problem from our end.
I was under this mis conception that I would get a cashless treatment from the hospital, whcih was just an illusion created by the hospital.
This kind of act is not appreciated, just to keep the business goping, no one should mislead, specially in the medical profession.
When re checked with them, they clearly denied and said that they informed me about this, but if they did, why did they have to make me fill up the forms... this is sheer case of cheating and mi guiding.
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