Sir, My name is Nirmal Singh. I was opened a Health Insurance policy in your branch on 18 May. Amount for a sum of Rs 6740/- has been debited from my account on 20 May of payment of policy. A message was received by us from your branch that your documents and policy was despatched on 23 May. But till date no documents and policy was received by us. I was speak with your branch at Delhi about four to five times, every time they will give me reply that your documents will reached within this week. After two month documents was not recd by us. Pl give me reason for delay in documents and fwd my policy documents at the earliest. I shall be ever gratefgul for this act of kindness.
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