BAGITTODAY.com registered me as a customer with my e-mail address sent me e-mails offering various products under huge discounts. Being a shopping website of INDIA TODAY GROUP, I placed an order (Billing Id: 998133656) in March for a Reebok Wrist Watch worth Rs.299/- The promised delivery of the product was to be made within 3-4 weeks. However, when more the product was not deleivered I started contacting the customer care at their telephone no. 40502424 and spoke to many of their executives, at interval of 7-8 days. First of all they told me that the packet containing my goods has returned Undelivered due to wrong address provided by me. When I told them that this is absolute nonsense.
When a I asked them for refund first they said it has been approved and i will get the refund by june end. Then they called me up and said they are giving me a gift voucher worth Rs. 25000 for surat jwellery as compensation. But till date neither the refund nor the gift voucher has been received.
By all the above misleading, deceitful gesture clearly with the intention of cheating people, on the part of BAGITTODAY, a shopping website of INDIA TODAY GROUP, I am seeking your help to get the problem resolved by either delivery of the product or refund of my hard earned money. Bagittoday has their Customer care division at INDIA TODAY BOOK CLUB, B-47, Indira Enclave, Neb Sarai, New Delhi – 110 068.
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