On call from Bag it today, as well an e-mail, that I have won diamond vouchers of Rs. 5 lacs, and I have to make purchase of worth Rs. 35000/-. On their assurance I purched vide order no. 880135181 for Rs.29, 000/- and order no. 880135240 of Rs5980/- both dt. 21st july. After payment I was told that I will receive the gold box of diamond vouchers along with gifts with in 15 days. I recd the goods after one monh and gold box of diamond vouchers was not sent. There was no other condition at that time.
On 21st thay called me again that thay are sending vouchers, that can be used by purchasing from Surat diamond company and Tanishk, but if I want to remove the condition of increasing the value of vouchers from Rs.20.000/- to Rs. 80, 000/-, (by clubbing four vouchers at a time), I have to pay Rs7498/-, and I paid this amount on 21st july 10 just to remove the condition and not for any purchase.
However, even after repeated reminders, they did not sent me gold box of diamond vouchers after removing conditions, but now they have sent me vouchers by
e-mail and that too without removing the condition of clubbing four vouchers at a time and each values just Rs. 5000/- only instead of 20, 000/- as committd on phone.
I have been cheated by Bag it today (India today group) as they are not sticking to their commitments and have not removed the condition aforesaid, even though I paid Rs 7498/- for this purpose only.
As you see that I have been cheated by bag it today and they consumed my Rs7498/-, I am sending this complaint, as I have full faith in you, that you can help me to get justice and ask bag it today to remove the condition of clubbing and send gold box after that. Thanking you in anticipation
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