I got my Bhartiairtel broad band services in the month of May. I used to pay the bill amount atleast one day earlier than the due date. The bill for the month of August was paid by me by cheque and dropped in the drop box prvided by the collection centre at Bharathiar Road, Gandhipuram..The cheque was honoured but the company says it has not received the amount and without informing me disconnected my broad band service. I showed the ATM slip indicating the amount was debited to my bank account and the services were resumed immediately but every month on 28 th date they used to disconncet the service and the bill is inflated by Rs 75 towards LATE FEE.The LATE FEE is invariably charged and added to the bill every month from the month of August onwards. All these indicates that the BHARTIARTEL is interested in collecting LATE FEE from gullible customers like me
The bill amount for the month of August was either siphoned off by the staff or not accounted to me. They are harrassing me every month by disconnecting the service torturing me by sending collecting agents as if I have not paid the bill. From September onwards I am issuing cheques one day in advance and obtaining the receipts from the collecting agents but invariably the bill includes LATE FEE of RS 75
What a way to collect excess money from the customer's. Thy name is not service but fraud
kriselvasn
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