WE KNOW airtel (now airtel) is atele-communication service probhider connecting people at large number the under the above brand name. For this reason I get connected with airtel a year ago that my subscriber/customer allotted number 9831710775 for USB internet connection and the gave ma a device called Micromax. They charged for the device near about Rs. 2400/= and a data plan postpaid connection Rs.850/per month. My 1st month bill amount was Rs.2382.75 (Bill period 02 feb to 01 march). Think for only GPRS connection my bill and device Total amount was 2400 2383= Rs. 4783.00 [Description of Bill charge are as follows:
1. Bill Period charges from date to date amount
Bill Plan chg Airtel Data card 999 Plan 02/02 21/02 713.57
Bill Plan chg Airtel Data card 399 Plan 22/02 01/03 114.00
Value Added Service
GPRS 130 Volume 1990.00
Discount for 1st month (-) 657.32
Add: Service Tas 10% 216.02
Education Cess on Service tax @2% () 4.32
Secondary and Higher Education Cess on Service [email protected]% () 2.16
I immediate call to the service center for what reason for my bill amount raised but not clarified I runt to the service centers but they cant clarified my quiries. I immediate appeat to disconnect my line. I pay only the excat amount that I used. Thjey harrased me by phone and sent personal men for collect the bill. In the mean time my husband was absent. They mentall torchared me for paid the total bill amount and I several time said come, clarify me and negociated my bill amount, but they harassed several time. When my husband come, he called the Bill collector in my home and by negociated, they collect Rs. 1500/ = . I think this is all at an end.
But... But.. Bharti Airtel Limited... a company within the meaning of company Act, 1956 and having registered Office at Aravali Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase-II, New Delhi-110070 and its West Bengal Circle Office at G.P Tronics Building, Y-17, Block Gp, Salt Lake Electronic complex, Sector-V, Kolkata-7000091... APPLICANT
Mrs. Marofa Begum... RESPONDENT
**** THE RESPONDENT DELIBERATELY DECLINED AND/OR FAILED AND/OR NEGLECTE TO PAY THE AMOUNT QUOTED IN THE BILLS RAISED FROM TIME TO TOME AND THE SAME TOTALING AMOUNT OF RS. 1455.14/ ...
CASE NO. 1897 OF 2011 DATED:09.02.2011
And above all this is veryfy Sri. Himardri Chakroborty, working for gain at G.P Tronics Building, Y-17, Block Gp, Salt Lake Electronic complex, Sector-V, Kolkata-7000091 (Senior Executive-CSD). He who not known the above mentioned fact and sign the veryficationon 9th febuary at his Advocate Chamber.
M/s. Bharti Airtel limited if your Outstanding amount due come to my home and collect the Microcax Device that amount was Rs. 2400.00 and give the balance Rs.(2400-1455.14)=Rs. 944.86 that is outstanging dues from you. Why the false legal step taken?
I requested to the Telecom Regulatory Authority of India please take necessary Jenuine Legal steps among this fraud companies and all the Authorities. They cheated human emotion and moralities. This valueless, shameless, fraud companies nothing but cheated through their services.
And also Informed Office of the State Legal Services Authority, WestBengal, City Civil court, Kolkata, that without any proper verification how they can file case? Surprised India and Surprised Indian with the fake companies and fake services to the nation. Jai Hind...